Returns & Exchanges
At M.J. Bale, we are committed to ensuring you are completely satisfied with your purchase. If your garment isn't quite right, we offer flexible returns and exchanges within 30 days of purchase for both online and in-store orders.
Check Eligibility
Ensure your items are in their original condition, unworn, unwashed, and with all tags attached, including any original packaging.
Initiate Your Return
Visit our online returns portal to enter your order number and email address, then select the items you wish to return or exchange.
Pack and Post
Securely package your items and attach the provided prepaid shipping label before dropping the parcel off at any authorized post office or collection point.
Refund Processing
Once our team receives and inspects your return, we will process your refund to the original payment method or dispatch your exchange within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing